When SIRA (Security Industry And Regulatory Authority) has introduced as a new law in 2016 in Dubai for all the different department and service provider working as security companies and consultants, a set of well documented policies and procedures has been introduced . Currently, anything related to security in Dubai comes under this revised law.

As per the amended law (Law No. (12) of 2016) “Any service which is intended to provide security protection to establishments or individuals through the use of Security Devices and Equipment or through specialized personnel, or to provide security protection training; or which involves selling and installing security protection equipment and systems or conducting studies and providing consultancy related to maintaining security protection” - should come under SIRA approval .

The Importance of dealing with SIRA accredited CCTV company in Dubai

Prior to the introduction of SIRA, the security industry was not well regulated and maintained in Dubai. Any company use to provide security services like installing CCTV, access control, vehicle tracking systems and similar services.

This was always challenging since the technology has been progress in a much faster way and companies used to ignore the quality of the security equipment installed.

Also, there was no proper comparison for a quality CCTV service provider who can show the expertise in the security field. This was a major challenge so quite often companies left behind as vulnerable.

Before SIRA, there was DPS (Department of Protective Systems) used to be the monitoring authority for several years. This helps to control some aspects of the security in Dubai. But as the industry matured, the officials found a need to safeguard and regulate the industry with best in class security systems, policies and procedures to keep Dubai as one of the safest city to live.

Now the SIRA certification is a vigorous procedure in which a service provider or a person must undergo certain training and requirement monitored by SIRA . Once they met all the certifications and man power, then only any security service provider will be getting the approval.

How to find the best SIRA approved service provider in Dubai ?

if you need to check the authenticity of the CCTV equipment and installation company in Dubai, the best place is to check direct with the SIRA website itself. There is a section on the website which included all the approved companies in Dubai.

Follow this link and select the required category. For example security and surveillance systems installation. You will see all the company names and its contact. You will also see Al Kendi Computer Systems listed over there as approved CCTV company

Do your company need SIRA approval ?

In general Vital Sectors, Major Compounds, and Public Events must satisfy the security requirements and comply with the programs, systems, and general and special technical specifications prescribed in the Preventive System Manual which is approved by SIRA and published on its website or announced through any other means.

“Sectors and establishments that are highly exposed to risks or threats due to the type or value of the commodities in which they trade or the services they provide. These include banks, money exchange establishments, gold and jewelry shops, hotels, shopping malls, and hospitals.” says SIRA Law

Some sector includes

1. hotels and similar entities;

2. financial and monetary institutions and similar entities;

3. manufacturers and sellers of precious metals and gemstones;

4. shooting halls and paramilitary and hunting equipment shops;

5. shopping and entertainment centers;

You can refer more here

Are you dealing with the right CCTV company in Dubai ?

There are many categories of security companies working under SIRA guidelines . You must choose the right organization which suits your specific need. In the SIRA website it is shown as activity .

Depend upon the capability and experience of the security company and its trading activity, you can look for the specific requirement. Security Control & Alarm equipment trading, Security & Surveillance systems Installation & Maintenance, Security Control & monitoring Services etc are among the few activities allocated for different provider.

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Which CCTV systems is best and how you make sure it will be approved by SIRA once installed ?

This is where a knowledgeable and experienced company will be helpful.

There are minimum requirements and specification for implementing security systems which are under SIRA guidelines.

More over depending upon your nature of business your security implementation should include indoor camera, outdoor camera, WDR camera etc. Also, the storage of CCTV footage is an important consideration. Many manufactures claim their products are accredited.But you should do your due diligent before committing any installation project.

More and more companies are upgrading their security camera and access control systems after they have been notified by SIRA consultant.

Once you get notified to do the correction or necessary changes in case you have already installed a CCTV, SIRA will allow some time as undertaking. Usually a 30 days undertaking or no objection can be requested to implement the security.

What you need to know about Video Guard

So how does SIRA monitor your security systems is implemented with best in class security equipment and is useful when there is a security breach?

This is the function of Video Guard. It is a hardware device which will be installed in your building or office premise. With already hard coded, the device will be connected 24/7 to SIRA monitoring stations. In case of any failure or malfunction detected, an alert will be sent to the responsible person in the company as well as the security company who is having a contract with you.

How a Security Service Contract will help you when you are dealing with a CCTV provider in Dubai ?

As stated in Article 20 in the law any company which are undergoing for CCTV installation and maintenance must have a written and valid support agreement with the service provider.

The scope of support and obligations of both parties must be clearly defined in the contract. Some important point should be added in the contract such as

• what is agreed security service : for example CCTV installation and maintenance for a year
• what is real purpose of the security service
• How is duration of the contract

Al Kendi computer systems accredited and approved by SIRA for CCTV installation and Maintenance. We provide full IT and security services in Dubai and other Emirates. With a 15 years successful track record in IT industry we have successfully completed many security projects .

if you are looking for a trusted and approved security service provider in Dubai you may reach us either by email at or by calling 0 4 2964454